This refund policy outlines the terms and conditions regarding refunds for our SaaS-based Company that deals with digital products and services.
Please read this policy carefully before making a purchase.
- Refund Eligibility:
- Due to the nature of our digital products and services, refunds are generally not applicable unless explicitly stated otherwise in specific circumstances.
- Refunds may only be considered in exceptional cases, such as technical issues on our end that prevent access to the purchased product or service, or if there are serious defects that substantially hinder its functionality.
- Non-Refundable Products and Services:
The following products and services are non-refundable:
- Subscription fees for our SaaS-based platform.
- One-time purchases of digital products or licenses.
- Services provided by our team, including consulting, customization, or implementation services.
- Discretionary Refunds:
In exceptional cases, we may consider providing a refund at our discretion, subject to the following conditions:
- The request for refund is submitted within 14 days from the date of purchase.
- The issue causing the refund request is due to a technical fault or significant defect on our part, and we are unable to rectify the issue within a reasonable time frame.
- The customer has made reasonable attempts to work with our support team to resolve the issue before requesting a refund.
- Refunds will be granted as a credit to the original method of payment or as store credit, as determined by the Company.
- How to Request a Refund:
To request a refund, please contact our customer support team at
This refund policy does not cover any third-party products or services that may be integrated or recommended within our platform. Any refund requests related to third-party products or services should be directed to the respective providers according to their refund policies.
- Changes to the Refund Policy:
The Company reserves the right to modify or update this refund policy at any time. Any changes to the policy will be communicated through our website or by email to existing customers. Please review this policy periodically for any updates. By using our products and services, you acknowledge that you have read, understood, and agree to abide by this refund policy.